I took a Risk!
"After a thorough search on line, I thought I had found the company I wanted to purchase from, but I did not get the customer service I needed (no returned calls as promised!), and they even sent materials to me that were beyond what I was looking for. I was able to easily order what I wanted from Memorials.com web site, complete with the graphics I had asked for with the other company. After submitting the design, I received a phone call saying the draft was emailed to me. I wanted some changes, and they were done in a few days. Customer service was immediate, helpful, and very kind. The web site was very easy to use with convenient choice selections. I am pleased that I "took the risk" and bought on line from Memorials.com with no prior knowledge of the company. I saved hundreds from not buying from the cemetery and was able to do it all from home. And, I have a beautiful headstone for my loved one. "D. Bogan