"The double urn was true to your picture online for color. I am very pleased with your product and the ease of ordering. I don't remember the young lady's name who spoke with me on the phone, but she is a huge asset to your company! Kind, sincere, polite, knowledgeable, concerned, I could go on and on. She even called me to double check on something about my order, made some inquiries about it and called me back to make suggestions. Awesome young lady, keep her around." Dan Anderson